Refund policy
PRODUCTS & ORDERS
If you have any questions please feel free to email lindsay@riskgalleryboutiqe.com. We will try to get back to you in a timely manner.
WHEN ARE ITEMS SHIPPED?
Once your order has been paid you will receive a confirmation email. We will ship your package within 3 business days, unless stated otherwise in item description. Please allow 3-10 days for ground shipping
HOW DO I CARE FOR MY GARMENTS?
A garment instruction tag will be in your package.
RETURNS
At Risk Gallery & Boutique online each piece is thoughtfully designed and produced in limited small batches. Because of the exclusive nature of our collections, we do not offer refunds. Please be sure to check the size chart located on the right of each item.
STORE CREDIT
We happily offer store credit for eligible items returned within 10 days of delivery.
To qualify:
-Items must be unworn, unwashed and in original condition
-All original tags must be attached
-Items must be free of makeup, deodorant or any signs of wear.
Once your return is received and approved, a store credit will be issued via email. Store credit does not expire. This credit can be used in our store in brooklyn or online.
DAMAGED OR DEFECTIVE ITEMS:
If you receive an item that is damaged or defective, we're here to make it right.
Please follow these steps:
1) Email us at lindsay@riskgalleryboutique.com within 48 hours of delivery.
2) Include your order number and clear photos of the damage
3) Our team will review and respond within 1-2 business days.
4) If approved, we will offer a replacement (if available) or store credit which you will receive via email.
FINAL SALE ITEMS
All sale items and special promotions are final sale and not eligible for return or store credit
RETURN SHIPPING
Customers are responsible for return shipping costs. We recommend using a trackable shipping method as we are not responsible for lost returns. Please include this tracking number in your email.
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